FAQ
- What is Safety Net?
- MoneyLion and Pathward
- How do I set up direct deposit?
- I completed my direct deposit switch and it said that “authentication was successful”, but I don’t see the status reflected on my Direct Deposit Dashboard.
- How do I get my paycheck two days early?
- I had part of my paycheck being directly deposited into my RoarMoney account - I went into the app to update my direct deposit and went through the flow, but nothing changed with my direct deposit. It’s still the same. What should I do?
- I completed my direct deposit switch and it said that “authentication was successful”, but I never selected how much of my paycheck to move to RoarMoney. What happened?
- How do I set up a MoneyLion account?
- Verification Code
- How do I reset my password?
- What if I cannot remember my Username?
- Why do I need to update my app?
- Someone might have taken over my account
- Why am I not able to complete account verification at login?
- Why are other companies' offers in the app?
- My bank account is linked, but I’m not able to use it for transfers or payment methods? How do I change that?
- Why do I not see any transactions under my linked account?
- Funding from an external bank account
- I’m trying to re-link my account, and it’s giving me an error that my username has changed since I last linked it, but it hasn’t changed. What’s going on?
- How do I remove a linked account?
- How do I add a debit card to my MoneyLion Wallet?
- How do I access my MoneyLion Wallet?
- How do I add a checking account to my MoneyLion Wallet?
- What should I do if I think my account was hacked?
- How can I update my personal information?
- How can I update my SSN?
- Update Address FAQs
- RoarTag FAQs
- Is my personal information secure?
- How do I access my personal information on the mobile app?